Contact Us

Contact Sigillora

We are here to help with order questions, shipping updates, returns, refunds, and product support.

Customer Support

  • Email: service@sigillora.com

  • Phone: +86 15761993818

  • Hotline Service Hours: PDT 9:00 AM – 6:00 PM

Business Information

  • Brand Name: Sigillora

  • Legal Company Name: Shaanxi Chaochibao Network Technology Co., Ltd.

  • Business Address: Room Y148, Unit 2, Building 6, Phase 2, Airport New City Lingkong Industrial Park, Xixian New Area, Shaanxi Province, China

Mailing Address

Please do not send returns to our business registration address.
To request a return, contact service@sigillora.com first. Our support team will provide the correct return warehouse address and instructions after your return request is approved.

Response Time

We usually respond to emails within 1–2 business days.
During peak holiday seasons, response times may be slightly longer.

Legal Relationship：Shaanxi Chaochibao Network Technology Co., Ltd. is the seller of record for purchases made through Sigillora.com.